06/18/sixteen – Are already a faithful, Repeated flyer purchaser for over 30 several years. I h ave hardly ever viewed these types of weak buyer service and apathetic attitudes from AA staff members. Currently sitting down at Miami Global, on a clear sunny saturday morning, traveling with two younger kids seeking to reach Asheville with your Airways (history locator: WCEARA), but our flight to Charlotte was instantly delayed, leading to us to miss our flight to Asheville, all other flights are comprehensive, we were despatched Again by security because your employees within the gate couldn’t (or wouldn’t), help us (that was exciting), then needed to run back Right before we could get on the ticket counter because the flight departure was bumped back up!
Our flight from Greenville, SC to Dallas arrived promptly but we were required to continue to be from the aircraft on tarmac for almost 90 minutes creating numerous to miss connecting flights. AA screwed up all over again–not a soul pleased with remaining treated like cattle; you have not appreciated your shoppers.
I’m very unhappy that your Airline has interjected its enterprise in the socio-political challenge regarding the modern Bill signed into law by our Governor. What you have interpreted as “discrimination†from the LGBT Group is actually a Monthly bill making sure “equivalent rights†for all.
I labored at Boeing for Plenty of decades, until finally I ultimately arrived to my senses to The reality that the CEO Jim McNerney will not really problem himself While using the ‘actual work’ being carried out. In its place, he cuts it down to date with layoffs, that he actually shoots himself while in the foot. You'd probably Feel This could harm. Having said that, he leaves just a business ahead of the penny drops. He did the exact same issue with 3M in advance of he took The work given that the Boeing CEO.
I'm trapped in LA, since my AA FLIGHT 1927 on February third was cancelled! I am pretty dissatisfied!!! I wasn't specified a definitive remedy concerning why my flight was cancelled.
British Airways don’t make it possible for us to use the lounge facility in London.This undoubtedly can take away the extremely privileges we imagined we had attained over time.
My American Good friend purchased tickets on my behalf but I've gained no info from you. I haven’t acquired any “quantity†from you — how am I suppose to pick up my ticket at Narita airport?
When we boarded flight 556 in monte go bay these days we had been the main men and women in our segment with the cabin and we discovered a backpack tucked guiding row 8 without particular person wherever that it belonged to . We pointed it out to a person with the AA uniform who appeared to be a passenger and he was really rude expressing it belongs to an AA worker and obviously I must have not been on this type of plane right before. My partner and I feel very uncomfortable with this type of reaction from one of your respective workforce!!
This was completely unfair to me- I paid for a seat and received 1/two seat, I compensated further for “additional home†and bought no place. This was a very unpleasant working experience for me.
I choose to comment on how horrible your flight and customer service was nowadays. Flight 4425 was suppose to depart at 5 pm from DC and acquire to Atlanta. We didn’t choose off from DC until eventually six:twenty pm. We were advised it was gonna be a 10 minute delay but we hardly ever boarded the plane till way later on. Then the pilot mentioned there was no hold off In spite of being delayed 45 minutes and after that experienced us sit around the runway for over 35 minutes. I understand you have no Handle over the turbulence we knowledgeable but we arrived in ATL and so they didn’t have a terminal for us to unboard.
I tried to utilize a $five hundred travel voucher for your modern flight and I was unable to do this as American Airways refused to simply accept the voucher. Be sure to notify tourists to maintain their seats instead of be ripped off by these fictitious vouchers that AA features for tourists to surrender their seats.
My flight was to leave at 6 a.m. which means depart your mattress and your house prior to the crack of dawn. Only to endure safety and after that sit during the airport lounge since the crew was not able to fly.
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This agent was out of line and disrespectful. There was NO cause of her Mind-set, particularly when there was NO line and a number of brokers standing at the counter like they were Completely ready and in a position to aid. Janet Ault